The legal bits…
When you shop with us (or access our services, apps and websites (our “Websites”)), these terms apply. They’re important for both of us as they set out what we expect from each other, and they also give you helpful info. You can also find out more on our FAQ’S pages (which also form part of these terms). Of course, if you need anything else, please do not hesitate to get in touch with us.
We keep these terms and help pages updated and we amend them every so often, so remember to check back in before you shop, as the latest details will apply.About you
To shop with us, you need to:
- be at least 16 years old;
- have a credit or debit card that we accept (see bottom of page for details of current payment providers); and
- be authorised to use that credit or debit card (e.g., it is in your name or you have permission to use it). Your information
sets out how we will use your information.Social Media
At HOTFROX, we love being able to interact with and chat to you through social media. However, we cannot control those social media platforms or how you set your profiles on them. Please check and set your privacy settings so that you understand and are comfortable with how your personal information on those platforms will be used.
If we have reached out to you on social media to feature your *‘Content’ on our social media platforms? It means we love your style and can’t wait to show you off!
In order to feature your ‘Content’ on our social media platforms you will be required to respond with the required hashtag #YesHotfrox, you are agreeing to the following…
- we can use your handle and the content (the “Content”) on hotfrox.com and/or on any of Hotfrox’ social media platforms
(including but not limited to Instagram, Facebook and Twitter)
- we can edit, crop, adapt, enhance or modify the ‘Content’ (but Hotfrox will not treat you in a derogatory manner).You promise that you:
- have the permission of everyone in the ‘Content’;
- have the right to grant Hotfrox the above rights; and
- are at least 16.
If you (or anyone in the ‘Content’) asks us to remove the ‘Content’, we will remove the ‘Content’ from the social media accounts that we control.
You understand that other users of these social media platforms can also share and make use of the ‘Content’ once posted. In particular, a user of these platforms can take a screenshot of and save an image of the ‘Content’ to their device, share the ‘Content’ on social media platforms or websites which feature the ‘Content’ (and sharing capabilities). If you do not want to grant the permissions set out above then please do not give us consent to use the ‘Content’.
‘Content’ – subject matter, subject, image, photography, literature, quote, theme. Things you shouldn’t do
You must not misuse or tamper with our websites, apps or other services (e.g., hack, introduce viruses, trojans, worms, logic bombs or other technologically harmful material or carry out denial of service attacks etc) or otherwise interfere with our tech or functionality or steal our customers’ data. Doing any of these things may be a criminal offence, they also get in the way of us giving our customers the best service, so we take them really seriously. HOTFROX will report any such breach or activity (and all information about the people carrying it out) to the relevant law enforcement authorities.
We recommend you use virus protection software when using any website, including ours. Although we have a dedicated team who work hard to stop people messing with our Website, we cannot guarantee that it will always be secure from bugs, viruses or troublemakers.
You are not allowed to use automated systems or software to extract data from our Website (AKA 'screen scraping').
Troublemakers take note: you agree to indemnify, defend and hold harmless HOTFROX, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use (or misuse) of this Website or your breach of the Terms and Conditions.Intellectual property, software and content
HOTFROX owns or has permission to use the intellectual property rights in its website and its content. These rights are protected around the world. All such rights are reserved.
You are allowed to store, print and display our website content only for your own personal use. You are not allowed to use any part of the website for commercial purposes unless you have our express permission.
You are also not allowed to use the HOTFROX logo or any HOTFROX brand or trademark (or any marks which are colourably similar) without our express permission. Linking of our website
It is fine for you to link to www.hotfrox.com, as long as you do so in a way that is not commercial, is fair and legal, and does not damage or take advantage of our reputation.
Please do not link in a way that suggests any form of approval or endorsement by HOTFROX where none exists.
Our website must not be framed on any other site without our permission.Complaints
Occasionally things do go wrong, and you may want to get in touch with us. If that happens, please contact us, we will work with you to resolve any issues you are having with our services:
Postal Address: HOTFROX 119-121 Eastbank Street, Southport, Merseyside, England, PR8 1DQ
Telephone: 01704807074Legal Stuff
HOTFROX has the right to amend, remove or vary our services and/or any part of the website (including our T’s & C’s) at any time.
These terms and our dealings with you are subject to English law and the exclusive jurisdiction of the English courts.
We are G and H Couture Limited (company number: 11665367) a company registered in England and Wales. Our company registered address is Hotfrox, 90 Old Park Lane, Southport, United Kingdom, PR9 7BT. G and H Couture Ltd trades as Hotfrox.